Returns & Refunds policy

You are entitled to cancel your order within 24 hours without giving any reason for doing so. Refunds are made to the original payment used at checkout within 3 - 7 business days.

Due to the nature of our products, we can only accept returns within 7 days of product delivery if it meets the below conditions:

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were delivered in the last 7 days

• Intimate Apparel or products with crotch can not be returned.

• The goods are in the original packaging and have not been used or worn.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. Please email us at hello@powersculpt.co to initiate a return process.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the original payment method.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail hello@powersculpt.co